Last updated October 18th, 2026.

Thank you for shopping with Scented Rose Perfume Bar. The following policy applies to products purchased through our website.

Order Processing

Orders are generally processed within 3–7 business days, excluding weekends and holidays. Customized or personalized products may require additional processing time.

Processing time is separate from the estimated shipping time.

Shipping Rates and Delivery

Available shipping options, rates, and estimated delivery times will be displayed at checkout. Delivery times are estimates and are not guaranteed.

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Shipping Delays

Delivery may be delayed because of weather, holidays, carrier disruptions, incorrect addresses, or other circumstances outside our control.

If we cannot ship your order within the expected timeframe, we will contact you with an updated shipping date and available options.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if your address needs to be corrected.

Once an order has shipped, we cannot guarantee that the carrier will be able to update or redirect the package. Additional shipping charges may apply if an order is returned because of an incorrect or incomplete address.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, is lost in transit, or has another delivery issue, please contact us promptly at info@scentedrosepb.com with your order number and any available photographs.

We will assist with reviewing the issue and submitting a carrier claim when applicable. Scented Rose Perfume Bar is not responsible for packages marked as delivered to the address provided at checkout.

Contact Us

For questions about your order or this Shipping Policy, please contact:

Scented Rose Perfume Bar
Email: info@scentedrosepb.com
Phone: (407) 409-8396